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    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    Shipping Time
    • International orders take 15-30 business days to be delivered.
    • Shipping time might vary depending on location, shipment method and other factors.
    Which payment methods are accepted ?
    • We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.


    Note that additional exchange fee may apply if your currency is other than US dollars.

    Return and Refunds

    Your satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

    • If a product gets defective or damaged – we offer 100% refund.
    • Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
    • To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
    • For returns, please email with the subject ‘Returns’ and include your order number, name and the reason for the return.
    • We will provide you with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid “lost packages” situations.
    • Please note that customers are responsible for shipping costs of returned items.
    • When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
    • If the refund is approved, then it will be processed and a credit will automatically be applied to customer’s credit card or original payment method shortly after.

    Contact and address

    US Address:

    304 S. Jones Blvd

    Las Vegas, NV, 89107

    Tel: (+1) 725 726 4699


    VN Address: 

    1779 Highway 1A, Tan Thoi Hiep Ward, District 12, HCM City

    Tel: (+84) 989 222 939 

    Email :